Macarthur Disability Services (MDS) has been providing support to people with a disability, the frail aged and their carers for over 40 years. We actively promote the rights and aspirations of people with a disability to enrich lives and roles in the community through the provision of choice, opportunity and innovative service design.

We take great pride in what we do at MDS, and we work to foster for our employees a culture of Respect, Quality and Empowerment, in line with the MDS values.

MDS believes our mission purpose is dependent on the collective efforts of our diverse workforce. MDS aims to use a competency-based management strategy for Human Resources practices and to develop motivated teams who are driven, skilled and trained.

MDS offers a rewarding career with:

• Flexible Work practices
• Opportunity to make a difference
• Salary packaging

About the Opportunity

MDS is seeking to employ an Administration and Engagement Officer for our Allied Health and Behaviour Support Team. The role involves the practical application of experience working with people with an intellectual, physical and / or psychosocial (mental health) disability and knowledge of the organisation and the wider community. 

Key Responsibilities for this position include:

• Respond to all enquiries and complete onboarding process including developing service agreements, requesting service bookings and liaising with external stakeholders to commence allied health supports.
• Completes NDIS claiming and invoicing for Allied Health Services including Behaviour Intervention Support participants using CRM system Alayacare
• Liaise with external contractors as required
• Drafts service agreements for review for all Allied Health Services referrals
• Monitors and actions outstanding rejections for Allied Health Services Assists in the development of complex filing and classification systems. Including support for audit preparation as required.
• Assists with monitoring requirements for service contracts.
• Coordinate and schedule restrictive practices panels, and all related administration
• Provides support to Lead Practitioner and Allied health team for administrative tasks as required

The successful applicant will have:

• An adaptable style to meet the individual needs of participants from a range of disability / mental health and culturally and linguistically diverse backgrounds
• Highly developed customer engagement and customer service skills
• Highly developed written skills
• Excellent organisation and time management
• Good digital literacy skills
• NDIS Worker Clearance

 Desirable

• Experience working in a similar role
• Knowledge of the National Disability Insurance Scheme (NDIS) and the disability sector
• Completion of the NDIS Worker Orientation Module (if not completed this will be required to be completed prior to commencement).
• NSW Drivers Licence and access to a reliable vehicle

The Position is Fixed term ending in December 2025, Part time working 15 hours per week (flexibility in the days/hours will be considered). This role is covered under the SCHADS Award Classification Level 3 ($37.35 - 40.05 per hour). Also offered is salary packaging, flexible working hours, opportunity to work from home and leave loading. A copy of the job description can be found here.

To apply for this position, please complete the application form below
Phone (02) 4621 8400 for further information.

Applications will not be considered unless application form is completed.

Applications close 8am Monday 14 April 2025

It is essential that all applicants have the right to work in Australia. They must also have a current NSW driver’s license and access to their own vehicle. Applicants will be subject to a Criminal Record Check, NDIS Worker Clearance. MDS is an EEO Employer and a smoke free workplace.

MDS is committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people