Why You’ll Love This Role

• Be the go-to person for new workers training needs at your program - This is worked as higher duties as required - so you retain hours as a support worker
• Hands-on: work closely with our frontline to achieve a real impact
• Growth: perfect role for someone ready to develop their career, while retaining your existing role

About the Opportunity

We’re seeking existing MDS Support workers who are interested in becoming the designated Training & Onboarding Officer at their MDS Program. This role will use your frontline support worker experience to deliver engaging training and onboarding within your own Day Program/MDS service. This is an opportunity for higher duties, where you will be required to build strong connections with new team members (permanent and casual) providing training during their initial shifts within your program in a number of areas.

What you'll do

• Deliver structured training (in-person) on systems, medication protocols, loading and unloading of wheelchairs, Alayacare and Connx and Manual handling procedures to new staff in your team
• Support new starters through their first days, ensuring onboarding is smooth and consistent
• Contribute to maintaining training resources (handbooks, guides, presentations)
• Work closely with MDS to identify training needs and improvements

What we're looking for

• Experience in support work
• Hands-on, flexible, and comfortable in delivering informal training (full training and support will be provided to you!)
• Strong communication skills

Hours worked for this role will be paid at the rate of SCHADS Level 3 $38.65 per hour. 

For enquiries please call Alyse Kerfoot 0488 103 119 or email alysehk@mdservices.com.au 

To express interest in this position please submit the form below

Expressions of Interest close 8:00am Friday 20th March 2026

It is essential that all applicants have the right to work in Australia. They must also have a current NSW driver’s license and access to their own vehicle. Applicants will be subject to a Criminal Record Check, NDIS Worker Clearance and are required to provide a clearance for working with children. MDS is an EEO Employer and a smoke free workplace.

MDS is committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people